{"id":31186,"date":"2021-10-19T11:12:46","date_gmt":"2021-10-19T09:12:46","guid":{"rendered":"https:\/\/ecope.es\/privacy-policy\/"},"modified":"2026-05-11T13:52:42","modified_gmt":"2026-05-11T11:52:42","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/ecope.es\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"31186\" class=\"elementor elementor-31186 elementor-3557\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-23e521e elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no jltma-glass-effect-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"23e521e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ac43762 jltma-glass-effect-no\" data-id=\"ac43762\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dd67d0a jltma-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"dd67d0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1>Privacy policy <\/h1><ol><li><b> USER INFORMATION <\/b><\/li><\/ol><p><b>Who is responsible for the processing of your personal data? <\/b><\/p><p>ECOPE INFORM\u00c1TICA S.L. is the CONTROLLER of the processing of the USER&#8217;s personal data and informs them that this data will be processed in accordance with the provisions of Regulation (EU) 2016\/679, of 27 April (GDPR), and Organic Law 3\/2018, of 5 December (LOPDGDD). <\/p><p><b>For what purpose do we process your personal data? <\/b><\/p><p><span style=\"font-weight: 400;\">To maintain a commercial relationship with the user. The operations envisaged for carrying out the processing are:  <\/span><\/p><p><span style=\"font-weight: 400;\">Sending commercial advertising communications by email, fax, SMS, MMS, social media or any other electronic or physical means, present or future, that enables commercial communications to be made. These communications will be carried out by the CONTROLLER and will be related to their products and services, or those of their collaborators or suppliers, with whom they have reached some promotional agreement. In this case, third parties will never have access to personal data.   <\/span><\/p><p><span style=\"font-weight: 400;\">Carrying out market research and statistical analysis. <\/span><\/p><p>Processing orders, requests, responding to queries or any type of request made by the USER through any of the contact methods made available to them on the CONTROLLER&#8217;s website. <\/p><p>Sending the online newsletter about news, offers and promotions in our activity. On what legal basis can we process your personal data? <\/p><p><span style=\"font-weight: 400;\">Because the processing is legitimised by Article 6 of the GDPR as follows: <\/span><\/p><p>With the consent of the USER: sending commercial communications and the newsletter. By legitimate interest of the CONTROLLER: carrying out market research, statistical analysis, etc. and processing orders, requests, etc. at the request of the USER. <\/p><p><b>For how long will we keep your personal data? <\/b><\/p><p><span style=\"font-weight: 400;\">They will be kept for no longer than necessary to maintain the purpose of the processing or where there are legal provisions dictating their custody, and when it is no longer necessary for this purpose, they will be deleted with adequate security measures to guarantee the anonymisation of the data or their total destruction. <\/span><\/p><p><b>To whom do we disclose your personal data? <\/b><\/p><p>No disclosure of personal data to third parties is envisaged except, if necessary for the development and execution of the purposes of the processing, to our service providers related to communications, with whom the CONTROLLER has signed the confidentiality and data processing agreements required by current privacy regulations. <\/p><p><b>What are your rights?<\/b><\/p><p><span style=\"font-weight: 400;\">The rights available to the USER are: <\/span><\/p><p><span style=\"font-weight: 400;\">Right to withdraw consent at any time. <\/span><\/p><p><span style=\"font-weight: 400;\">Right of access, rectification, portability and erasure of their data, and to restriction of or objection to its processing. <\/span><\/p><p><span style=\"font-weight: 400;\">Right to lodge a complaint with the supervisory authority (www.aepd.es) if they consider that the processing does not comply with current regulations. <\/span><\/p><p>Contact details to exercise your rights: <\/p><p><span style=\"font-weight: 400;\">ECOPE INFORM\u00c1TICA S.L.. C\/ FERNANDO DE LOS R\u00cdOS, 55 LOCAL 2 &#8211; 18320 SANTA FE (Granada). E mail: hola@ecope.es.  <\/span><\/p><p><span style=\"font-weight: 400;\"> <\/span><\/p><ol start=\"2\"><li><b> MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER <\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">Users, by ticking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data is necessary to attend to their request by the provider, with the inclusion of data in the remaining fields being voluntary. The USER guarantees that the personal data provided to the CONTROLLER is accurate and takes responsibility for communicating any changes to it.  <\/span><\/p><p><span style=\"font-weight: 400;\">The CONTROLLER informs that all data requested through the website is mandatory, as it is necessary for the provision of an optimal service to the USER. In the event that all data is not provided, it cannot be guaranteed that the information and services provided will be fully adapted to their needs.  <\/span><\/p><p><span style=\"font-weight: 400;\"> <\/span><\/p><ol start=\"3\"><li><b> SECURITY MEASURES <\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">That in accordance with the provisions of current regulations on the protection of personal data, the CONTROLLER is complying with all the provisions of the GDPR and LOPDGDD regulations for the processing of personal data under their responsibility, and manifestly with the principles described in Article 5 of the GDPR, by which they are processed in a lawful, fair and transparent manner in relation to the data subject and adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed. <\/span><\/p><p><span style=\"font-weight: 400;\">The CONTROLLER guarantees that they have implemented appropriate technical and organisational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of USERS and has communicated adequate information to them so that they can exercise them. <\/span><\/p><p>For more information about privacy guarantees, you can contact the CONTROLLER at ECOPE INFORM\u00c1TICA S.L.. C\/ FERNANDO DE LOS R\u00cdOS, 55 LOCAL 2 &#8211; 18320 SANTA FE (Granada). E mail: <a href=\"mailto:hola@ecope.es\">hola@ecope.es<\/a><\/p><p> <\/p><p><b>SOCIAL MEDIA PRIVACY POLICY <\/b><\/p><p><b> <\/b><\/p><ol><li><b> USER INFORMATION <\/b><\/li><\/ol><p><b>Who is responsible for the processing of your personal data? <\/b><\/p><p>ECOPE INFORM\u00c1TICA S.L., hereinafter referred to as the CONTROLLER, informs the USER that it has created a profile on the Social Media platforms Facebook, Instagram, Twitter, LinkedIn, Youtube, Vimeo and Google+, and is responsible for the processing of the user&#8217;s personal data carried out on said social media platforms, and informs them that this data will be processed in accordance with the provisions of Regulation (EU) 2016\/679, of 27 April (GDPR), and Organic Law 3\/2018, of 5 December (LOPDGDD), for which reason the following processing information is provided: <\/p><p><b>For what purpose do we process your personal data? <\/b><\/p><p>Purpose of the processing: to maintain a relationship between the USER and the CONTROLLER which may include the following operations: <\/p><p><span style=\"font-weight: 400;\">Processing requests and queries submitted to the controller <\/span><\/p><p><span style=\"font-weight: 400;\">Informing about activities and events organised by the controller <\/span><\/p><p><span style=\"font-weight: 400;\">Informing about products or services offered by the controller <\/span><\/p><p><span style=\"font-weight: 400;\">Interacting through official profiles <\/span><\/p><p><b>On what legal basis can we process your personal data? <\/b><\/p><p><span style=\"font-weight: 400;\"><b>Legal basis for the processing: Article 6.1.a GDPR, the data subject has given their consent to the processing of their personal data for one or more specific purposes. The USER has a profile on the same social network and has decided to join the CONTROLLER&#8217;s social network thereby showing interest in the information published on it, therefore, at the time of requesting to follow our official profiles, they provide us with their consent for the processing of those personal data published on their profile.<\/b><\/span> <\/p><p><span style=\"font-weight: 400;\">The USER can access the privacy policies of the social network itself at any time, as well as configure their profile to guarantee their privacy. <\/span><\/p><p><span style=\"font-weight: 400;\">The CONTROLLER has access to and processes the USER&#8217;s public information, in particular their contact name. This data is only used within the social network itself and will only be incorporated into a CONTROLLER file when necessary to process the USER&#8217;s request.  <\/span><\/p><p><b>For how long will we keep your personal data? <\/b><\/p><p><b>Data retention criteria: <\/b>they will be kept for as long as the USER does not revoke the consent given as indicated in this privacy policy. <\/p><p><b>To whom do we disclose your personal data? <\/b><\/p><p>Disclosure of data: the information provided by the USER through the CONTROLLER&#8217;s social media, including their personal data, may be published, always depending on the services used by the USER, and may therefore be made publicly available to other third-party users of the social media platforms. From each social network&#8217;s profile, the USER can configure what information they want to make public in each case, view the permissions that have been granted, delete or deactivate them, as with any third-party application they no longer wish to use. <\/p><p><span style=\"font-weight: 400;\">No disclosure of personal data to third parties outside the social network is envisaged except, if essential for the development and execution of the purposes of the processing, to our service providers related to communications, with whom the CONTROLLER has signed the confidentiality and data processing agreements required by current privacy regulations. <\/span><\/p><p><b>What are your rights? <\/b><\/p><p>Rights available to the USER: these may only be satisfied in relation to information that is under the control of the CONTROLLER. <\/p><p><span style=\"font-weight: 400;\">Right to withdraw consent at any time <\/span><\/p><p><span style=\"font-weight: 400;\">Right of access, rectification, portability and erasure of their data, and to restriction of or objection to its processing <\/span><\/p><p><span style=\"font-weight: 400;\">Right to lodge a complaint with the supervisory authority (www.aepd.es) if they consider that the processing does not comply with current regulations <\/span><\/p><p>Contact details to exercise your rights: <\/p><p><span style=\"font-weight: 400;\">ECOPE INFORM\u00c1TICA S.L.. C\/ FERNANDO DE LOS R\u00cdOS, 55 LOCAL 2 &#8211; 18320 SANTA FE (Granada). E mail: hola@ecope.es.   <\/span><\/p><p><span style=\"font-weight: 400;\"> <\/span><\/p><ol start=\"2\"><li><b> USE OF THE PROFILE <\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">The CONTROLLER will carry out the following actions: <\/span><\/p><p><span style=\"font-weight: 400;\">Access to public profile information <\/span><\/p><p><span style=\"font-weight: 400;\">Publication on the USER&#8217;s profile of all information already published on the CONTROLLER&#8217;s social network <\/span><\/p><p><span style=\"font-weight: 400;\">Sending personal and individual messages through social network channels <\/span><\/p><p><span style=\"font-weight: 400;\">Page status updates that will be published on the USER&#8217;s profile <\/span><\/p><p><span style=\"font-weight: 400;\">The USER can always control their connections, delete content they are no longer interested in and restrict who they share their connections with; to do so they must access their privacy settings. <\/span><\/p><p><span style=\"font-weight: 400;\"> <\/span><\/p><ol start=\"3\"><li><b> PUBLICATIONS <\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">The USER, once they are a follower or have joined the CONTROLLER&#8217;s social network, may publish comments, links, images, photographs or any other type of multimedia content supported by it. The USER, in all cases, must be the owner of the published content, hold copyright and intellectual property rights or have the consent of the affected third parties.  <\/span><\/p><p><span style=\"font-weight: 400;\">Any publication on the social network is expressly prohibited, whether texts, graphics, photographs, videos, etc., that violate or are likely to violate morality, ethics, good taste or decorum, and\/or that infringe, violate or breach intellectual or industrial property rights, the right to one&#8217;s image or the Law. <\/span><\/p><p><span style=\"font-weight: 400;\">In these cases, the CONTROLLER reserves the right to immediately remove the content, without prior notice, and may request the permanent blocking of the USER. <\/span><\/p><p><span style=\"font-weight: 400;\">The CONTROLLER shall not be held responsible for the content freely published by a USER. <\/span><\/p><p><span style=\"font-weight: 400;\">The USER must bear in mind that their publications will be seen by other users, and therefore they themselves are primarily responsible for their own privacy. <\/span><\/p><p><span style=\"font-weight: 400;\">The images that may be published on the social network will not be stored in any file by the<\/span><\/p><p><span style=\"font-weight: 400;\">CONTROLLER, but will remain on the social network. <\/span><\/p><ol start=\"4\"><li><b> DATA OF MINORS OR PERSONS WITH SPECIAL CAPACITIES <\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">Access and registration through the CONTROLLER&#8217;s social media is prohibited for those under 14 years of age. For their part, if the USER has special capacities, the intervention of the holder of their parental authority or guardianship, or their legal representative by means of a valid document proving representation, will be necessary.  <\/span><\/p><p><span style=\"font-weight: 400;\">The CONTROLLER shall be expressly exempt from any liability that may arise from the use of social media by minors or persons with special capacities. The CONTROLLER&#8217;s social media does not knowingly collect any personal information from minors, therefore, if the USER is a minor, they must not register, use the CONTROLLER&#8217;s social media or provide any personal information. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy policy USER INFORMATION Who is responsible for the processing of your personal data? ECOPE INFORM\u00c1TICA S.L. is the CONTROLLER of the processing of the USER&#8217;s personal data and informs them that this data will be processed in accordance with the provisions of Regulation (EU) 2016\/679, of 27 April (GDPR), and Organic Law 3\/2018, of 5 December (LOPDGDD). For what purpose do we process your personal data? To maintain a commercial relationship with the user. The operations envisaged for carrying out the processing are: Sending commercial advertising communications by email, fax, SMS, MMS, social media or any other electronic or physical means, present or future, that enables commercial communications to be made. These communications will be carried out by the CONTROLLER and will be related to their products and services, or those of their collaborators or suppliers, with whom they have reached some promotional agreement. In this case, third parties will never have access to personal data. Carrying out market research and statistical analysis. Processing orders, requests, responding to queries or any type of request made by the USER through any of the contact methods made available to them on the CONTROLLER&#8217;s website. Sending the online newsletter about news, offers and promotions in our activity. On what legal basis can we process your personal data? Because the processing is legitimised by Article 6 of the GDPR as follows: With the consent of the USER: sending commercial communications and the newsletter. By legitimate interest of the CONTROLLER: carrying out market research, statistical analysis, etc. and processing orders, requests, etc. at the request of the USER. For how long will we keep your personal data? They will be kept for no longer than necessary to maintain the purpose of the processing or where there are legal provisions dictating their custody, and when it is no longer necessary for this purpose, they will be deleted with adequate security measures to guarantee the anonymisation of the data or their total destruction. To whom do we disclose your personal data? No disclosure of personal data to third parties is envisaged except, if necessary for the development and execution of the purposes of the processing, to our service providers related to communications, with whom the CONTROLLER has signed the confidentiality and data processing agreements required by current privacy regulations. What are your rights? The rights available to the USER are: Right to withdraw consent at any time. Right of access, rectification, portability and erasure of their data, and to restriction of or objection to its processing. Right to lodge a complaint with the supervisory authority (www.aepd.es) if they consider that the processing does not comply with current regulations. Contact details to exercise your rights: ECOPE INFORM\u00c1TICA S.L.. C\/ FERNANDO DE LOS R\u00cdOS, 55 LOCAL 2 &#8211; 18320 SANTA FE (Granada). E mail: hola@ecope.es. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER Users, by ticking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data is necessary to attend to their request by the provider, with the inclusion of data in the remaining fields being voluntary. The USER guarantees that the personal data provided to the CONTROLLER is accurate and takes responsibility for communicating any changes to it. The CONTROLLER informs that all data requested through the website is mandatory, as it is necessary for the provision of an optimal service to the USER. In the event that all data is not provided, it cannot be guaranteed that the information and services provided will be fully adapted to their needs. SECURITY MEASURES That in accordance with the provisions of current regulations on the protection of personal data, the CONTROLLER is complying with all the provisions of the GDPR and LOPDGDD regulations for the processing of personal data under their responsibility, and manifestly with the principles described in Article 5 of the GDPR, by which they are processed in a lawful, fair and transparent manner in relation to the data subject and adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed. The CONTROLLER guarantees that they have implemented appropriate technical and organisational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of USERS and has communicated adequate information to them so that they can exercise them. For more information about privacy guarantees, you can contact the CONTROLLER at ECOPE INFORM\u00c1TICA S.L.. C\/ FERNANDO DE LOS R\u00cdOS, 55 LOCAL 2 &#8211; 18320 SANTA FE (Granada). E mail: hola@ecope.es SOCIAL MEDIA PRIVACY POLICY USER INFORMATION Who is responsible for the processing of your personal data? ECOPE INFORM\u00c1TICA S.L., hereinafter referred to as the CONTROLLER, informs the USER that it has created a profile on the Social Media platforms Facebook, Instagram, Twitter, LinkedIn, Youtube, Vimeo and Google+, and is responsible for the processing of the user&#8217;s personal data carried out on said social media platforms, and informs them that this data will be processed in accordance with the provisions of Regulation (EU) 2016\/679, of 27 April (GDPR), and Organic Law 3\/2018, of 5 December (LOPDGDD), for which reason the following processing information is provided: For what purpose do we process your personal data? Purpose of the processing: to maintain a relationship between the USER and the CONTROLLER which may include the following operations: Processing requests and queries submitted to the controller Informing about activities and events organised by the controller Informing about products or services offered by the controller Interacting through official profiles On what legal basis can we process your personal data? Legal basis for the processing: Article 6.1.a GDPR, the data subject has given their consent to the processing of their personal data for one or more specific purposes. The USER has a profile on the same social network and has decided to join the CONTROLLER&#8217;s social network thereby showing interest in<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-31186","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ecope.es\/en\/wp-json\/wp\/v2\/pages\/31186","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ecope.es\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ecope.es\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ecope.es\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ecope.es\/en\/wp-json\/wp\/v2\/comments?post=31186"}],"version-history":[{"count":1,"href":"https:\/\/ecope.es\/en\/wp-json\/wp\/v2\/pages\/31186\/revisions"}],"predecessor-version":[{"id":31187,"href":"https:\/\/ecope.es\/en\/wp-json\/wp\/v2\/pages\/31186\/revisions\/31187"}],"wp:attachment":[{"href":"https:\/\/ecope.es\/en\/wp-json\/wp\/v2\/media?parent=31186"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}